Privacy Policy
Effective Date: 1/1/2025

1. Introduction
Welcome to Freightness. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the practices described in this policy.

2. Information We Collect
We collect various types of information in order to provide and improve our services. The types of information we collect include:

  • Personal Information: This includes details such as your name, email address, phone number, company name, job title, and other contact information provided when you communicate with us, create an account, or sign up for our services.

  • Business Information: We collect data related to your shipping and logistics preferences, including company details and service-related information necessary for transportation and logistics solutions.

  • Technical Information: We gather details such as IP addresses, browser types, device identifiers, and browsing activity on our website through cookies and tracking technologies. This helps us improve website functionality and user experience.

  • Financial Information: If applicable, we collect payment details, billing addresses, and transaction history to process payments and invoices securely.

3. How We Use Your Information
Freightness uses the information we collect for a variety of business purposes, including but not limited to:

  • Providing, managing, and improving our logistics and transportation services.

  • Communicating with you about services, updates, promotions, and customer support.

  • Enhancing user experience by analyzing website traffic and service usage.

  • Ensuring compliance with legal and regulatory requirements.

  • Processing payments, invoices, and other financial transactions securely.

  • Detecting and preventing fraudulent activities or security threats.

4. Information Sharing & Disclosure
Freightness does not sell your personal information. However, we may share your information under the following circumstances:

  • With Service Providers: We work with trusted third-party vendors to assist in business operations such as payment processing, IT support, analytics, and marketing.

  • For Legal Compliance: If required by law, regulation, or legal process, we may disclose personal information to law enforcement, government agencies, or other authorized entities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security
Freightness employs industry-standard security measures to safeguard your information against unauthorized access, disclosure, or misuse. While we strive to protect your data, no system is completely secure. We encourage users to take precautions such as using strong passwords and keeping personal details confidential.

6. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:

  • The right to access, update, or delete your personal data.

  • The ability to opt out of marketing communications.

  • The right to restrict processing of your data under certain conditions.

  • The ability to withdraw consent where applicable.

If you wish to exercise these rights, please contact us at contact@freightness.com.

7. Cookies & Tracking Technologies
Freightness uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings. Disabling cookies may impact certain functionalities of our website.

8. Third-Party Links
Our website may contain links to third-party websites. Freightness is not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal information.

9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, we securely dispose of it.

10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided personal information, we will take steps to delete it.

11. Changes to This Privacy Policy
Freightness may update this Privacy Policy periodically to reflect changes in laws, business practices, or technology. Any modifications will be posted with a revised effective date. Continued use of our services after changes take effect signifies your acceptance of the updated policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data privacy, please contact us at:

Freightness
550 Frontage Rd, Northfield, IL, 60093
Email: contact@freightness.com